Our offer includes the following support: 

Launch Event:
All participants will be invited to attend an online 90-min launch. Our launch event will explain more about how to prepare for the course, what to expect, and answer questions. The nominated staff from your ward are most welcome to attend, however if they can't make it we will provide a virtual recording of the meeting. 

Site visit:
Within 6 weeks of starting, we will visit your ward in person to get to know the current strengths and challenges on your ward. This will involve 1-1s and discussions with staff and local experts by experience. You can learn more about what to expect from a site visit in our guide here.

Training Programme:
Your team representatives will be invited to a full-day, in-person training session with other teams taking part. We will discuss your goals in providing more holistic care, and how to lead cultural change with your team.

Project Coaching for Teams:
Your team representatives will design and implement a cultural improvement project for your ward over 5 months. You will be supported via a monthly 1 hour coaching session co-faciliated by ImROC peer advisors. 

Reflective Practice:
One nominated member of your team will be invited to a 2-day online bespoke course in reflective practice. We will support your team to embed an effective regular reflective practice. Regular, high quality reflective practice provides a forum for all staff to safely share concerns and a greater sense as a group that they can deliver the changes they want to see.

Community of Practice:
Your team representatives will be invited to 2x structured virtual discussions with groups of teams. Sessions will be co-run with people with lived experience. These communities of practice will be a space to identify your common challenges and solutions with other ward teams, allowing you to share learnings.

1:1 Coaching Sessions:
At any stage in the programme, anyone from your team representatives may ask to receive 1:1 support from our development coaches. These sessions will focus on your individual development of active listening and relational working skills and will be co-faciliated by ImROC peer advisors. You can learn more about what to expect from individual coaching in our guide here.

Stories from past participants 

Over 180 ward teams have undertaken this work. Across those teams, a huge range of projects are being implemented to improve staff care and development.

• Some projects included improving cultural awareness on wards through creating the role of an Equality, Diversity and Inclusion Champion, having regular coffee chats across shift patterns on topics such as anti-racism, and linking into resources offered by providers to set up training and Q&As for staff and service users.
• Other projects focused on improving staff communication through updated handover processes, healthcare support worker participation in MDT meetings, and safety huddles.
• Some ward teams also began instituting protected 1:1 time between assigned staff members and service users, to build trusting relationships.

This is just a flavour of some of the projects teams worked on and new ideas are always welcome!