Culture of Care

Culture of Care: Staff Care & Development

We improve cultures of care to transform patient outcomes and experience

Culture of Care: Staff Care & Development

A tried and tested approach 

 

92% of participants surveyed would recommend our team coaching to a colleague 

92% learned new knowledge they can apply to quality improvement in their organisation 

Increase from 63% to 92% in percentage of staff confident in designing and delivering improvement projects

Increase from 69% to 93% in percentage of staff confident in involving people with lived experience

“I have learned so much from being part of this programme and there’s no way we can go back now from the progress we’ve made” - programme participant and coachee

Speak to a member of the team to learn more about the Culture of Care programme. 

Get in touch

Working with staff to improve cultures of care 

Strengthening cultures of care is key to driving sustainable positive change for patients. Our approach has demonstrated that co-producing culture change with staff truly works to realise improvements. 

Our offer:

  • Provides ward team learning, coaching, reflective practice and change projects
  • Supports cultural change, empower staff to co-produce and deliver change ideas
  • Builds capacity for wards to improve culture independently
  • Incorporates lived experience input at all levels 
  • Supports wards to co-produce change more effectively both with all staff on the ward and with service users
  • Shares and disseminate good practice and learning in improving cultures of care 

This approach is tried and tested. We have delivered for over 180 wards aross more than 40 mental health, learning disability and autism providers.

Find out more about the experience of participating ward teams and browse free tools and resources for co-producing cultural change.

Experiences and resources
Culture of Care partner logos.

The Staff Care & Development Team

Our team comprises a diverse group of individuals from a range of expert organisations, including lived experience practitioners, former frontline staff, expert advisors and professionals with expertise in quality improvement and transformation in mental health services.

Together, we offer combined experience and expertise in coaching and mentoring organisations and individuals through continuous improvement, change and transformation.

We work closely and collaboratively with leaders and teams to solve complex challenges, and deliver on-the-ground co-produced change across health and care organisations.

"The PSC is a specialist management consultancy which exists to make public services brilliant, working with senior healthcare leaders to effect lasting change across the UK over the last 18 years."


The Public Service Consultants

"VMI is an internationally-recognised leader in healthcare improvement and leadership development to support organisations achieve sustained excellence in patient experience and clinical quality."


The Virginia Mason Institute

"David Gilbert, founder of InHealth Associates, is an expert in putting co-production and patient leadership at the centre of service and organisational transformation."


InHealth Associates

"ImROC has worked with communities across UK and international healthcare, social care, and voluntary services since 2007, developing services, systems and cultures that support Recovery and wellbeing. Originally created by the NHS, IMROC is now an independent consultancy and training organisation, renowned for its recovery-focused values, evidence base, and extensive global network."


Imroc

"IGA is a leading psychotherapy training organisation which specialises in understanding and working with group dynamics and processes. It offers rigorous and practice-based training in conducting reflective practice groups in organisations."


The Institute of Group Analysis

Get in touch

Find out more about the programme - we would love to hear from you.

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